Are you organised, proactive, and love keeping things running smoothly behind the scenes? We’re looking for an Office & Operations Assistant to join our Head Office team based in Parnell and support our people, processes, and culture across the business. This is a diverse, hands-on role where no two days are the same - perfect for someone who enjoys wearing many hats and making a positive impact.

This is a full-time, in-office role based in Parnell, ideal for someone who thrives in a collaborative, values-driven environment.

WHAT YOU’LL DO:

• Manage office supplies, facilities, and courier deliveries for Head Office and stores.

• Support company celebrations, team recognition, and maintain a welcoming office environment.

• Approve supplier invoices, maintain stock and invoice data, and assist the Buying Team.

• Help coordinate garment repairs, track statuses, and manage logistics with the Quality Control team.

• Assist the Operations Manager with processes, documentation, training, and supply contracts.

• Support sustainability initiatives, office parking, and contribute insights to improve business operations.

WHAT YOU’LL BRING:

• Strong organisational and planning skills with the ability to multitask across teams.

• Intermediate Excel skills and proficiency in Microsoft Outlook; Canva experience preferred.

• Confident communicator with the ability to train and liaise across the business.

• Collaborative, friendly attitude with a passion for building workplace culture.

• Proactive mindset and hands-on approach - you enjoy taking initiative.

ABOUT US:
Flo & Frankie is a proudly New Zealand, family-owned and operated business known for our beautiful, carefully curated products and warm, personal customer service.

At Flo & Frankie, people are at the heart of everything we do, from our amazing team to our loyal customers and the wider community. We care about making a real difference, which is why sustainability is front of mind in all we do, and why our Flo Gives Back projects continue to support meaningful local and global causes.

We’re passionate about creating memorable, personalised experiences, both in-store and online, and we’re proud to offer a positive, supportive workplace where creativity is encouraged and everyone’s contribution matters.

WHAT YOU’LL LOVE:

• Above-market salary and generous staff discounts.

• Being part of a fun, down-to-earth, and supportive team who live and breathe our brand values.

• Ongoing training, development, and opportunities to grow your skills and career within a fast-moving fashion business.

• Access to free and confidential EAP services to support your wellbeing.

• A culture that values creativity, fresh ideas, and celebrates wins (big and small!) as a team.