Are you highly organised, people-focused, and driven to help create a positive, supportive environment where people feel valued and connected?

We’re looking for an Office Coordinator to join our Support Office team and become the heartbeat behind our day-to-day operations- and our unofficial Master of Fun.

This is an in-office role based in Parnell, perfect for someone who thrives in a fast-paced, people-first environment and enjoys wearing many hats. You’ll be a central support to our teams, helping everything run seamlessly while bringing positive, thoughtful energy to our workplace. This role is ideal for someone who enjoys working in a lively and varied environment where no two days are the same.

This is a flexible role, 25-30 hours per week, typically across five days (around 5–6 hours per day). We’re open to shaping this to suit the right person.

WHAT YOU’LL DO:

· Be the go-to support across Head Office, keeping everything organised and running smoothly day to day.

· Manage office operations including facilities, stationery, supplies, and general upkeep.

· Coordinate with external contractors for both Head Office and store needs, while ensuring office supplies are maintained, stocked, and replenished.

· Support courier dispatches and distribution to Auckland boutiques.

· Coordinate grocery orders and keep the office stocked with thoughtful touches (yes, including treats!).

· Plan and organise company celebrations, team moments, and cultural initiatives.

· Arrange birthday gifts and flowers for our Head Office and Warehouse teams.

· Support the Operations Manager with general coordination and admin tasks.

· Assist the QC team with fault management, liaising with suppliers to coordinate repairs and communicate updates to store teams and customers, in line with our sustainability strategy.

· Bring our culture to life through “surprise and delight” moments for both retail and Head Office teams.

WHAT YOU’LL BRING:

· Proven experience in office administration, coordination, or a similar support role.

· Exceptional organisation and time management skills, with the ability to juggle multiple priorities.

· A proactive, hands-on approach and willingness to jump in wherever needed.

· Strong communication skills and a naturally collaborative style.

· A positive, can-do attitude with a genuine passion for people and creating a supportive, welcoming environment.

· Confidence using Microsoft Office Suite (Excel, Word) and general systems.

· High attention to detail and pride in creating a well-run, welcoming environment.

ABOUT US:
Flo & Frankie is a proudly New Zealand, family-owned and operated business known for our beautiful, carefully curated products and warm, personal customer service.

At Flo & Frankie, people are at the heart of everything we do, from our amazing team to our loyal customers and the wider community. We care about making a real difference, which is why sustainability is front of mind in all we do, and why our Flo Gives Back projects continue to support meaningful local and global causes.

We’re passionate about creating memorable, personalised experiences, both in-store and online, and we’re proud to offer a positive, supportive workplace where creativity is encouraged and everyone’s contribution matters.

WHAT YOU’LL LOVE:

· Above-market salary and generous staff discounts.

· Being part of a fun, down-to-earth, and supportive team who live and breathe our brand values.

· Ongoing training, development, and opportunities to grow your skills and career within a fast-moving fashion business.

· Access to free and confidential EAP services to support your wellbeing.

· A culture that values creativity, fresh ideas, and celebrates wins (big and small!) as a team.