An exciting opportunity has arisen for a passionate and experienced Store Manager to oversee the management of our Eastgardens fashion & homewares boutique.

If you are an inspiring leader who knows how to go above and beyond for their team and customers, someone who drives operational excellence, phenomenal customer service, and fosters a positive, supportive team culture, then this is your time to shine!

As the Store Manager you will play a pivotal role in driving success, leading a team and maintaining the high standards of customer service that our brand is known for.

ABOUT YOU:

• Have proven experience as a Store Manager, confidently leading teams in customer-focused retail environments.

• Genuinely passionate about delivering outstanding customer service, with a natural ability to connect and engage on a personal level.

• Bring strong leadership and team management skills, with a commitment to creating a fun, productive, and united team culture.

• Know how to inspire, motivate and support your team to reach their full potential.

• Results-driven, with a strong focus on boosting sales and achieving business goals.

• Have experience in training and energising staff, particularly in sales techniques and customer service excellence.

• Possess a creative, solutions-focused mindset, combined with excellent organisational abilities and a strong work ethic.

• Are highly motivated, adaptable and thrive when faced with new challenges.

• Have a genuine love for fashion and a passion for helping people feel confident and empowered.

ABOUT US:  

Flo & Frankie is a New Zealand, family-owned business known for quality products and warm, genuine customer service. Our passion is our people - we’re here to create something meaningful, helping others build confidence and feel empowered.

We’re committed to delivering a memorable, personalised customer experience, reflected in everything we do - from our culture to our values. We’re looking for people who share our passion for going above and beyond.

As a growing, values-led brand, we offer flexibility, support, and above-market pay. You’ll play a key role in our journey, with opportunities to grow alongside us.

At our core is a commitment to making a positive impact - for our team, our customers, and our community. From reducing plastic in our packaging to supporting meaningful initiatives through our Flo Gives Back program, we believe in doing good while looking great.

OUR PERKS:

• Above-market hourly rates plus achievable super sales bonuses.

• Generous staff discounts across our beautiful collections.

• A warm, collaborative, and growth-focused team culture.

• Ongoing training and support to set you up for success.

• Leadership development and clear career pathways.

• Opportunities for international travel to attend conferences and workshops.

• The chance to be part of a purpose-driven brand that leads with heart and makes a positive impact.