Join the Flo & Frankie Head Office team in Parnell as our eCommerce Assistant and help bring our online store to life!

We’re looking for a detail-driven, organised, and tech-savvy superstar to support our eCommerce Manager and Software Engineer across website updates, product merchandising, email marketing flows, reporting, and customer care coordination.

You’ll work closely with Marketing, Customer Care, Warehouse, and B2B teams to keep our site accurate, engaging, and running smoothly - helping deliver the seamless online experience our customers love.

WHAT YOU’LL DO:

• Update and maintain website content, product listings, banners, and images.

• Assist with online campaigns, promotions, and new product launches.

• Support email marketing flows, customer segmentation, and discount code uploads.

• Perform site quality checks, monitor functionality, and help resolve any issues.

• Tag products, refresh online merchandising, and perform basic image editing.

• Pull reports of online sales, traffic, and campaign performance.

• Collaborate with Marketing, Customer Care, Warehouse, and B2B teams to ensure smooth operations.

WHAT YOU’LL BRING:

• Bachelor’s degree or diploma in Marketing, Technology or a related field.

• Highly organised with exceptional attention to detail.

• Confident communicator and proactive problem-solver.

• Thrives in a team-focused, collaborative environment.

• Basic understanding of eCommerce platforms (Shopify experience a plus).

• Bonus: Familiarity with Klaviyo, GA4, Canva/Photoshop, or SEO tools.

ABOUT US:

Flo & Frankie is a proudly New Zealand, family-owned and operated business known for our beautiful, carefully curated products and warm, personal customer service.

At Flo & Frankie, people are at the heart of everything we do , from our amazing team to our loyal customers and the wider community. We care about making a real difference, which is why sustainability is front of mind in all we do, and why our Flo Gives Back projects continue to support meaningful local and global causes.

We’re passionate about creating memorable, personalised experiences, both in-store and online, and we’re proud to offer a positive, supportive workplace where creativity is encouraged and everyone’s contribution matters.

WHAT YOU’LL LOVE:

• Above-market salary and generous staff discounts.

• Being part of a fun, down-to-earth, and supportive team who live and breathe our brand values.

• Ongoing training, development, and opportunities to grow your skills and career within a fast-moving fashion business.

• Access to free and confidential EAP services to support your wellbeing.

• A culture that values creativity, fresh ideas, and celebrates wins (big and small!) as a team.

Bring your organisational flair, love for digital retail, and collaborative spirit to Flo & Frankie - apply now and help us create an inspiring online shopping experience!